How is the cat sick? Is it under a blanket with a thermometer? Or does it have red error text? As you noted, it's possible for a Firestorm cat to get sick so I'm curious as to what is going on with it.
Also, the best way to get in touch with support if you can't file a ticket is to just IM me in world so feel free to do that if you have a problem or a question.
There's a sucker born every minute, and the stray cats know where we all live!
Sick firestorm kitty
