newborn kitty

[JessicaArianaHamby Resident]

Oh ok. Gotcha

(02-17-2016 05:23 PM)Tad Carlucci Wrote:  Looking back, I suppose I should have been more clear in my earlier post. Sorry.

When I go to tickets to view my history, I get 'nothing here' .. all my old tickets, including the ones still open, are gone. That is what I mean that ticket history is lost. I'm sure it'll list any tickets I submit after the wipe-out, but I'd still like to see the old ones still open.

The support form is the example form from the service provider. It works fine, but it doesn't ask for the UUID as a separate field. At least they added a pre-typed hint that you should supply one.

And, as I sid, the FAQs section, which is under Support, is completely non-functional.

The question is: are they actually doing anything? The .WS site was slapped up in a hurry and has not been getting much attention other than getting the most important sections up so we can use the Forums, Pedigree, Cattery and file Tickets. It seems to me that moving over the Home page, FAQs and Manual should have been fairly easy but those are still not present. The missing FAQs and Manual sections have caused questions on other threads.

It seems to me that they're spending there time elsewhere. My guess is trying to fix whatever they broke on the .BIZ site. If that's the case, I hope they've learned a lesson and, when it comes time to put up whatever it is they're working on, they do it in a more thought-out manner than how the emergency switch to the .WS was handled.