(02-17-2016 01:16 PM)Zarabeth Langer Wrote: This is very common right now and it's due to boxes not being updated before being opened. This problem is due to the website being changed recently and the kittycats people are working hard on getting everything back up and running properly. Right now once you have opened the non updated box, the only fix is to put in a ticket. The Kittycats crew will have your kitty back to you promptly. (24-48 hours usually)
Thanks, Zarabeth. Moral of the story -- DO NOT unpack boxes that are older than version 1.49. I wish KittyCats would send out a message telling people to make sure their boxes are up to date before unpacking (or maybe they did and I missed it?). I know that Kitten Longmeadow has been running all over the SL grid updating people's boxes for them and replacing broken kitties because of the switch to the new website. Poor thing is going to run herself ragged.