One thing that can be clarified while you give us your feedback is we carefully chose to say 'one per avatar" on certain specials knowing that many people have more than one Avatar in SL for various reasons. From business to personal, and that is their business.
We knew on the specials issue that if we said "one per person" it would create a scenario for which people would wonder, "do they mean avatar OR person". so we very carefully chose "one per AVATAR". We have made sure to say that, even in chat when people have asked, "can i get the other color with an alt since it's one per avatar?" and we have said, "it says one per avatar, not one per person".

or "can i get one for my main AND my alt" etc. again "one per avatar"
we have done this for anything which was a "one per avatar" thing, complimentary cats, gifts, hunt items, etc. and again we purposely chose AVATAR rather than person. so there is nothing to hide if various avatars owned by one person did get items.
We want to clarify this so that there is no pointing of fingers at anyone to imply any cheating in the specials which are limited to one per avatar

AND to bring clarity where there may be some confusion.
We appreciate you ALL, your dedication and contributions and we feel quite honored to have such an amazing group of individuals in this community.
We know we're not all perfect, and we all see things from different perspectives, and we value the diversity.
Thank you for all you contribute.