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Question about KittyCatS website Chat - Saxoni Fenstalker - 12-13-2018 03:41 AM

Hello --
A little bit ago, I tried to get into Kittycats Chat from the Kittycats website and got a message about the Webtalk subscription being expired. It wanted me to log into Smartbots. Does anyone know what this is? I tried my kittycats password but it didn't work. Which password do they want? Huh

Any help is appreciated. Thanks!

Saxoni


RE: Question about KittyCatS website Chat - Garance Kidd - 12-13-2018 04:25 AM

(12-13-2018 03:41 AM)Saxoni Fenstalker Wrote:  Hello --
A little bit ago, I tried to get into Kittycats Chat from the Kittycats website and got a message about the Webtalk subscription being expired. It wanted me to log into Smartbots. Does anyone know what this is? I tried my kittycats password but it didn't work. Which password do they want? Huh

Any help is appreciated. Thanks!

Saxoni

Me too Confused


RE: Question about KittyCatS website Chat - Ellen Ireland - 12-13-2018 10:06 AM

I posted about this awhile ago, so, me three.


RE: Question about KittyCatS website Chat - AbbyBlueEyes Resident - 12-14-2018 01:10 AM

Hi Everyone,
This issue has been brought to Kitten's attention so it'll be looked into ASAP!
Thanks for letting us know!


RE: Question about KittyCatS website Chat - Saxoni Fenstalker - 12-14-2018 03:03 AM

(12-14-2018 01:10 AM)AbbyBlueEyes Resident Wrote:  Hi Everyone,
This issue has been brought to Kitten's attention so it'll be looked into ASAP!
Thanks for letting us know!

Thank you, Abby! I was thinking about filing a ticket to let Kitten know -- it sounds like it's been broken for a little while. I'm glad it's been brought to her attention. Smile


RE: Question about KittyCatS website Chat - Callie Cline - 12-14-2018 10:54 AM

we're fixing it! Smile have contacted their support team!


RE: Question about KittyCatS website Chat - Saxoni Fenstalker - 12-14-2018 05:20 PM

(12-14-2018 10:54 AM)Callie Cline Wrote:  we're fixing it! Smile have contacted their support team!

Yay!! Thank you! Don't tell my boss, but I like to log into Kittycats chat to keep up on things sometimes while I'm at work (on a break, of course!). Big Grin


RE: Question about KittyCatS website Chat - Garance Kidd - 12-14-2018 07:07 PM

(12-14-2018 10:54 AM)Callie Cline Wrote:  we're fixing it! Smile have contacted their support team!

Not for me Sad

WebTalk snippet error
The WebTalk snippet you are using seems to be broken. Make sure you copy the exact code from your SmartBots account page.
Contact SmartBots support if this problem persists.


RE: Question about KittyCatS website Chat - HikariItsumo Resident - 12-15-2018 01:20 AM

We're fixing it = nous sommes en train de - donc c'est en cours de correction mais pas encore fait.


RE: Question about KittyCatS website Chat - Saxoni Fenstalker - 12-15-2018 02:58 AM

(12-14-2018 07:07 PM)Garance Kidd Wrote:  
(12-14-2018 10:54 AM)Callie Cline Wrote:  we're fixing it! Smile have contacted their support team!

Not for me Sad

WebTalk snippet error
The WebTalk snippet you are using seems to be broken. Make sure you copy the exact code from your SmartBots account page.
Contact SmartBots support if this problem persists.

It's not fixed yet for me either, I was just happy that they are working on fixing it. But I'm sure they'll have it working again soon! Smile